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Terms & Conditions

Terms of Service

 

Welcome to Le Café Craft! These terms govern your use of our online store and services provided through the YouTube Shop. By accessing our shop, you agree to these terms in full. If you disagree with these terms or any part of these terms, you must not use our shop.

1. Intellectual Property Rights Other than the content you own, under these terms, Le Café Craft and/or its licensors own all the intellectual property rights and materials contained in this shop. You are granted a limited license only for purposes of viewing the material and making purchases.

2. Products The products offered in our shop are digital downloads and physical craft supplies described in the shop. We strive to describe and display our products as accurately as possible.

3. Use Restrictions You may not:

  • Use our products for any unlawful purpose.

  • Resell or redistribute our products without express written permission.

  • Reproduce, duplicate or copy material from our shop without express written permission.

4. User Accounts If you create an account on our website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.

5. Purchases and Payment We accept a variety of payment methods, including credit cards and PayPal. By submitting a purchase order, you expressly authorize us to charge you for such order.

6. Refund Policy Due to the nature of digital products, which are instantly consumable, we do not typically offer refunds. Refunds on physical products are handled on a case-by-case basis and are only offered if the product arrives defective or damaged. Requests for refunds on physical products must be made within 14 days of receipt.

7. Limitation of Liability Our liability for any product purchased through our shop is strictly limited to the purchase price of that product.

8. Changes to Terms We reserve the right to modify these terms at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. Governing Law These terms will be governed by and construed in accordance with the laws of the United States and State of Virginia, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of that location.

REFUND POLICY 

Digital Products: All sales of digital products downloadable upon confirmation of purchase are final. We do not issue refunds for digital products once the order is confirmed and the product is sent.

Physical Products: If your item is damaged upon arrival, you may request a refund or exchange within 14 days of receiving your order. To initiate a refund or exchange, please contact us at lecafecraft@gmail.com with your order details and a description of the issue. Please note that return shipping costs are the responsibility of the customer unless the item is defective or if there was a shipping error on our part.

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